Depending our the fare type and regulations of each airline, you may request to cancel or change your current ticket to other travel date or flight title with same ticket class or higher classes (not allowed downing grade to lower classes) and charges (change/refund fee + different fee between two flights - if available) should be applied. Different ticket classes and different flight types (domestic and international) for each airline will have different cancellation fee and change fee as follows.

Note: In cases of force majeure problems such as natural disasters, epidemics/pandemics etc., the below fare rules (refund/reschedule/reroute) may not be applied and must comply with the Airline policies during that period.

I. Philippine Airlines tickets:

• Name change: Not permitted. Please go to refund process instead.
• Ticket transferred to other passenger: Not permitted.
• Misspelling name: Must be the same person and apply the same fee as refund for promotional fares and nonrefundable fares - apply refund fee of refundable fare in the same sector.
• No-show fee will be charged if the booking is not cancelled 24 hours prior departure time.

Cancellation:

• Refundable with Fee for Totally Unused Tickets; Non-Refundable for Partially Used Tickets.

Important Note:

• Combination fare between economy super saver and other classes will not be permitted for cancellation or refund.
• The above general fare rules are for reference only and NOT apply for flight from/to Canada/US/UK/United Arab Emirates.
• Ticketing fee is at USD50/ticket and non-refundable in any case. Ticketing fee, Taxes and Airport fee are not refundable in any case.

II. Cebu Pacific airline tickets: Will be updated soon.

III. PAL express tickets: Will be updated soon.

Specific fare rules may vary and different from the general fare rules and should be provided on request by contact us through 24/7 supporting email: pr.tickets@philippineflightcentre.com. Thanks you for choosing our service!